Products and Services

Managed Services Intro Website Special –
Additional 5% Off

Make an inquiry and signup via the Web and we will give you 5% off your monthly per system cost for the term of your contract. Harness the power of managed services and save some cash too!

Our products and services offering focuses on your businesses smooth operation and continuity. We provide solutions to keep your systems running in peak performance day in and day out, or recover from a complete system failure in as little as 30 minutes! We sell and support a full line of PC and Server hardware, complete with the full complement of Microsoft Server and Desktop software to boost your productivity to its max!

Elite Managed Services

Elite Managed Services offers a plan to fit any size business. Our rates are calculated based on the size of your IT needs and the length of contract term you desire. Here are some key benefits of our plans:

  • Network Operations Center (NOC): Our NOC provides 24x7 visibility of Windows-based desktops/laptops for all businesses. Proactive service is provided with preventive maintenance scheduled at specified intervals.
  • Technology Platform: Our platform provides a completely secured environment for managing desktops and laptops and conducting preventive maintenance activities remotely.
  • Software Agents: Our software agents come pre-built with jobs to update Anti-virus signatures, delete temp files, scan and remove Spyware, etc. Each of these is a pre-scheduled activity that is run automatically in low priority mode whenever the machine is available, whether it is connected to the LAN or to the internet.
  • White and Blacklisting of Patches: Our Network center provides a list of White and Blacklisted patches (Critical security patches for Microsoft OS and applications) after conducting Internet research and testing patches on test beds. We then apply these patches to the client network after they have passed our stringent standards.
  • Remote Control Solution: Our platform provides an efficient remote control solution that works over the Internet. Our advanced system enables both our technicians and the customer to securely and easily access any remote desktop or server.
  • Comprehensive Reporting: We provide a comprehensive reporting engine to capture information related to hardware and software inventory. It also provides executive reports detailing preventive maintenance activities such as patches applied, anti-virus updates done, spyware instances removed, temp files deleted etc.

Downloads:

Server Monitoring
Server Agent Schedule
Desktop Agent Schedule
Gateway Software
Security Patch Management
Network Monitoring